Quality Management Presentations

 

              Syllabus

 

                Lecture 1a:     Background and History

                        Lecture 1b:     Background and History (cont.)

                        Lecture 2:      Quality and the Changes in Business Culture

                        Lecture 3:      Quality in a Supply-chain     

                        Lecture 4:      Costs of Poor Quality

                        Lecture 5:      Focus on the Customer

                        Lecture 6:      Designing Quality Products and Processes

                        Lecture 7:      Organizing for a Quality Culture

                        Lecture 8:      Quality in Supply Chain Management

                        Lecture 9a:    Continuous Improvement (Kaisan)

                        Lecture 9b:    Continuous Improvement (Lean Manufacturing Concepts)

                        Lecture 10:    Introduction to Six Sigma Approach

                        Lecture 11a:  ISO 9000  Quality Management System

                        Lecture 11b:  ISO 9000  Quality Management System (cont.)

                        Lecture 12:    Malcomb Baldrige National Quality Award

                        Lecture 13:    Decision Making Through Statistical Data Analysis

                        Lecture 14:    Hypothesis Testing in Quality Improvement

                        Lecture 15a:  Process Improvement through Design and Analysis of Experiments

                        Lecture 15b:  Applications of Designed Experiments

                        Lecture 16:    Process Improvement through Exploratory Data Analysis

                        Lecture 17:    Taguchi Methods in Quality Control

                     Lecture 18:  Putting it All Together